Privacy Policy
Space City Sublimations & More LLC
Effective Date: July 7, 2026
Space City Sublimations & More LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, make a purchase, create an account, subscribe to our communications, or otherwise interact with our business.
By using our website or purchasing our products or services, you acknowledge that you have read and understood this Privacy Policy.
1. Scope of This Policy
This Privacy Policy applies to information collected through:
Our website
Online store
Customer accounts
Email communications
Customer support interactions
Social media interactions
Promotional events
Online forms
Mobile devices used to access our website
This policy does not apply to third-party websites or services that may be linked from our website.
2. Information We Collect
Depending on how you interact with us, we may collect the following categories of information.
a) Personal Identification Information
This may include:
Full name
Billing address
Shipping address
Email address
Telephone number
Company name (if applicable)
b) Account Information
If you create an account, we may collect:
Username
Password (stored in encrypted or hashed form by our ecommerce platform)
Order history
Wishlist information
Saved preferences
c) Payment Information
When making purchases, payment information is processed by secure third-party payment processors.
We do not store complete credit card numbers, debit card numbers, security codes (CVV), or other sensitive payment credentials on our servers.
Payment processors may collect:
Cardholder name
Billing information
Payment method
Transaction details
d) Order Information
We collect information necessary to fulfill orders, including:
Products purchased
Customization requests
Uploaded artwork
Gift messages
Shipping preferences
Purchase history
Returns and exchanges
e) Customer Communications
When you contact us, we may retain:
Emails
Contact form submissions
Chat messages
Social media messages
Customer service notes
Product reviews
f) Device and Technical Information
When visiting our website, we may automatically collect:
IP address
Browser type
Operating system
Device type
Screen resolution
Time zone
Referring website
Pages viewed
Time spent on pages
Clickstream data
Date and time of visits
g) Cookies and Similar Technologies
Our website may use:
Cookies
Pixels
Web beacons
Session cookies
Persistent cookies
Analytics technologies
These technologies help us:
Remember preferences
Improve website functionality
Analyze traffic
Measure advertising performance
Personalize user experiences
You may disable cookies through your browser settings, although doing so may affect certain website functionality.
3. How We Use Your Information
We use collected information to:
Process orders
Ship products
Verify payments
Prevent fraud
Provide customer support
Respond to inquiries
Send order confirmations
Provide shipping updates
Improve our website
Personalize shopping experiences
Maintain customer accounts
Comply with legal obligations
Conduct business analytics
Improve our products and services
If you subscribe to marketing communications, we may also use your information to send:
Promotions
Coupons
Product launches
Sales announcements
Company news
Educational content
You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.
4. Custom Artwork and Uploaded Content
Customers may voluntarily upload:
Logos
Photographs
Artwork
Design files
Custom graphics
You represent that you have all necessary rights and permissions to submit such content.
We use uploaded content solely to:
Produce ordered products
Review artwork
Communicate regarding production
Maintain order records
We do not claim ownership of your submitted artwork.
5. Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers only as necessary to operate our business, including:
a) Payment Processors
To securely process payments.
b) Shipping Carriers
To deliver purchased products.
Information shared may include:
Name
Address
Phone number (when required)
Shipping information
c) Ecommerce Service Providers
To operate our online store.
d) Email Service Providers
To deliver:
Order confirmations
Shipping notifications
Marketing communications
e) Analytics Providers
To understand website performance and customer behavior.
f) Government or Legal Authorities
We may disclose information when required by law or when reasonably necessary to:
Comply with legal obligations
Respond to lawful requests
Protect our legal rights
Investigate fraud
Protect customer safety
6. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your information.
Security measures may include:
SSL encryption
Secure payment processing
Password protection
Access controls
Firewalls
Software updates
Limited employee access
Monitoring for unauthorized activity
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
Fulfill orders
Maintain customer accounts
Comply with tax laws
Meet accounting requirements
Resolve disputes
Enforce agreements
Satisfy legal obligations
After the applicable retention period, information may be securely deleted or anonymized.
8. Children's Privacy
Our website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that information has been collected from a child without appropriate parental consent, we will promptly delete that information.
9. Your Privacy Rights
Depending on where you reside, you may have rights regarding your personal information, which may include the right to:
Know what personal information we collect
Request access to your information
Correct inaccurate information
Request deletion of eligible information
Obtain a copy of your personal information
Opt out of certain uses of personal information where required by law
Withdraw consent where processing is based on consent
To exercise applicable rights, please contact us using the information provided below. We may need to verify your identity before fulfilling certain requests.
10. Texas and Other U.S. State Privacy Rights
Residents of certain states may have additional privacy rights under applicable law.
Where required, we will honor eligible requests to:
Access personal information
Correct inaccurate information
Delete eligible information
Obtain a portable copy of personal information
Appeal certain privacy decisions
Requests will be handled in accordance with applicable state law.
11. Do Not Track Signals
Some web browsers offer a "Do Not Track" feature.
Because there is currently no universally accepted standard governing these signals, our website may not respond to Do Not Track requests.
12. Third-Party Services
Our website may integrate with third-party services including, but not limited to:
Payment processors
Shipping providers
Social media platforms
Analytics services
Marketing providers
Fraud prevention services
These providers maintain their own privacy policies, and we encourage you to review them.
13. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for:
Privacy practices
Security
Content
Policies
of websites we do not own or control.
14. Email Marketing
If you choose to receive marketing emails, we may periodically send:
Discounts
Promotions
New product announcements
Seasonal collections
Educational content
Company updates
You may unsubscribe at any time by:
Clicking the unsubscribe link in any marketing email, or
Contacting us directly.
Transactional emails related to your orders will still be sent even if you opt out of marketing communications.
15. Business Transfers
If Space City Sublimations & More LLC is involved in a merger, acquisition, sale of assets, financing, or business reorganization, customer information may be transferred as part of that transaction, subject to applicable law.
16. International Visitors
Our website is operated from the United States.
If you access our website from another country, you understand that your information may be transferred to, processed, and stored in the United States, where privacy laws may differ from those in your jurisdiction.
17. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Changes become effective immediately upon posting unless otherwise stated.
The Effective Date at the top of this policy will be updated whenever revisions are made.
Your continued use of our website after changes have been posted constitutes acceptance of the updated Privacy Policy.
18. Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact Space City Sublimations & More LLC using the contact information provided on our website.
We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.
19. Your Consent
By accessing our website, creating an account, submitting information, or placing an order with Space City Sublimations & More LLC, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, use, storage, and disclosure of your information as described herein.